Associate Project Manager

  • Level 4-7 (Higher)
  • London


This role involves driving out inefficiencies in communication and planning, and leading up to establish areas for improvement in the Cross Border Payments program. This program is a joint venture between functions and its purpose is to develop a seamless cross-border payments capability for Citi’s client base. The goal is that from a client’s perspective, payments will be processed without any constraints on destination Country & Currency.

A typical day

  • Communicating with team members by phone, email and chat
  • You will be dealing with variety of wider team and stakeholders
  • You will help drive the successful delivery of business critical payments projects for Europe, Middle East and Africa (EMEA) – ensuring the business expectation is always met or exceeded on requirements, time, cost, quality and control environment
  • You will ensure the project leverages industry leading delivery methodologies by further improving the existing Scrum delivery (a project management framework) in place
  • You will ensure the project delivers in line with the Programme and Product strategy and ensure that the ongoing scope continues to align to that strategy
  • You will identify, understand and mitigate risk as required to keep the project on track
  • You will be accountable for tasks assigned to you
  • You will want to proactively learn the front to back flow

You must have

  • Five GCSE grades C – A* (4-9) or equivalent, including English and Maths
  • Level 3 qualification (A level, BTEC or equivalent)
  • Six months’ admin experience

Skills needed

– Prior project management experience is a bonus but not essential
– You should be fearless and ready to learn how the big programs inside big corporation run as well as the challenges around them
– You should be willing to own the problems and challenges faced on a day to day basis that come along with this role
– Be willing to take ownership and not to be disappointed when things don’t go according to plan. Instead you should be adaptable and use this as learning to plan better around such scenarios for next time