Community Administrator Apprentice

  • Level 3 (Advanced)
  • London


As our Administration and Community Apprentice, you will join a dynamic and passionate team, who work with others to keep children and young people safe online. You will primarily be working on the day-to-day running of the The Digital Leaders Programme, which empowers young people to educate their peers about online safety.

A typical day

  • Communicating, by email, with schools interested in signing up to the Childnet Digital Leaders Programme and throughout their subscriptions.
  • Processing subscriptions to the programme using our Salesforce database.
  • Supporting on solving technical queries from schools.
  • Supporting in content creation for our website.
  • Supporting in communication with the programme’s youth representative board.
  • Handling day-to-day management of Childnet’s education resources to schools, including monitoring and reporting on stock, preparing sales invoices, and collating and despatching all orders.
  • Organising delivery of resources for conferences and events.

You must have

  • Five GCSE grades C – A* (4-9) or equivalent, including English and Maths

Skills needed

  • Team player
  • A good understanding of customer care
  • Ability to manage own workload
  • Clear communicator with good writing and data entry