Bank of America
Our apprentice programme starts in September 2026, you will join our Chief Technology Organisation within the Employee Experience Technology team, in a full-time role whilst studying the Technology Consultant pathway of a three-year Digital & Technology Solutions Professional Degree.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Our Technology Solutions Apprenticeship program is designed to offer you a broad and exciting experience of work whilst supporting your apprenticeship studies. You will be placed within one of our Technology teams and can participate in the real delivery of technology solutions.
Training and Development:
Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout
Responsibilities:
As a Technology Solutions Apprentice, your key tasks and responsibilities may include but are not limited to:
- Delivering end user support through our Associate Help Desk and Desktop Support function
- Designing and deploying technology used by over 200,000 global employees
- Identifying and documenting business requirements, analysing the requirements and supporting the communication and delivery of requirements with relevant stakeholders.
- Partnering with platform teams and Business Technology Groups to code automations to improve processes
- Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations
- Being responsible for global incident management, problem management and change management processes for employee experience technology
